An in-house accountant who had previously worked for a payroll client of ours, brought his new employer in to see us. His new company is a professional services firm employing over a hundred people.
As soon as he arrived at his new employer it was obvious to him that the payroll processing was detracting significantly from the performance of the business. The company was heavily in expansion mode and expenditure that did not directly contribute to this was put on hold even though the monthly cost of outsourcing payroll (approx £650.00) was extremely competitive. However, as time went on our man on the ground could see that the business expansion was bringing in acquisitions and the payroll was getting bigger and messier and more and more errors were being perpetrated.
Payroll processing is most simply and most effectively transferred at the end of a tax year i.e. the 5th April. However, it is perfectly possible to take on a payroll mid year providing the processing to date has been sound. In this instance nothing could have been further from the truth and the continuing errors in pay packets were starting to cause serious disruption to the business and the management decided to consult us as to the way forward. Therefore, rather than presenting ourselves as a bureau processor we were able to provide a complete solution which resulted in them outsourcing their payroll processing to us. This involved our payroll staff attending the client's premises for nearly two weeks sorting out the payroll errors that had occurred from the 5th April to date in the relevant year. This corrected errors and resulted in a happy workforce and provided clean data for us to set up and process the data correctly thereafter.
The end result is one of a much happier workforce and a business management that can now focus on taking the company forward and all achieved at extremely cost effective rates.